Return Policy
Return Policy
At BMF Global Mart, we want you to be completely satisfied with your purchase. If for any reason you are not happy, you may request a return or exchange under the following conditions:
1. Return Period
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You may return most items within 14 days of receiving your order.
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To be eligible, items must be unused, in their original condition, and in the original packaging.
2. Non-Returnable Items
The following items cannot be returned for safety or hygiene reasons:
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Perishable goods (e.g., food, flowers).
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Personal care items.
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Digital products or downloadable content.
3. How to Request a Return
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Contact our customer service team at contact@bmfglobalmart.com with your order number and reason for return.
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Our team will provide instructions for shipping the item back.
4. Refunds
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Once your return is received and inspected, we will notify you by email.
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Approved refunds will be processed to your original payment method within 7–10 business days.
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Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective product).
5. Exchanges
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If you need an exchange for the same item (different size, color, etc.), please indicate this in your return request.
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Exchanges are subject to product availability.
6. Damaged or Incorrect Items
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If you receive a damaged or incorrect product, contact us immediately at contact@bmfglobalmart.com with photos of the item.
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We will arrange a replacement or full refund at no extra cost to you.
7. Contact Us
For any questions or to start a return, reach us at:
📍 BMF Global Mart
4 Avenue Laurent Cely, 92600 Asnières-sur-Seine, France
📧 contact@bmfglobalmart.com
📞 +33 7 45 71 14 46
🔹 Effective Date: October 2025
